Legal
Privacy Policy
Last updated: 12 July 2026 · OLLOONA RISE FINANCIAL SERVICES (Pty) Ltd · Reg. 2026/200037/07
1. Who we are
OLLOONA RISE FINANCIAL SERVICES (Pty) Ltd ("we", "us", "OLLOONA RISE") is a South African company (registration number 2026/200037/07) with its registered address at 4698 Lizette Street, Phomolong Section, Tembisa, Gauteng, 1632. We are the "responsible party" for the personal information processed through this website, as defined in the Protection of Personal Information Act, 4 of 2013 ("POPIA").
2. What information we collect
When you use this website or submit an enquiry or application, we may collect: your full name and South African ID number; contact details (cellphone number, email address, physical area); employment and income information; the loan amount, term and purpose you are interested in; and any other information you choose to provide when contacting us.
3. Why we collect it
We process your personal information to: respond to your enquiry and register your interest in our loan products; assess your eligibility and affordability once we are authorised to process credit applications; conduct credit checks with registered credit bureaus (only with your consent and once we are authorised to lend); comply with our legal obligations, including the National Credit Act and anti-money-laundering legislation; and communicate with you about your enquiry or application.
4. Legal basis and consent
We process your information on the basis of your consent (given when you submit a form on this site), the necessity of processing to take steps at your request before entering into a credit agreement, and our legal obligations as a prospective registered credit provider. You may withdraw your consent at any time by contacting us, although this may mean we cannot process your enquiry further.
5. Who we share it with
We do not sell your personal information. We may share it with: registered credit bureaus (for credit and affordability checks, with your consent); our payment and collections service providers (including DebiCheck debit order processing); regulators such as the National Credit Regulator where required by law; and professional advisers bound by confidentiality. Any service provider we use is required to protect your information to the standard required by POPIA.
6. How long we keep it
We keep personal information only as long as necessary for the purposes described above, or as required by law. Records relating to credit agreements must by law be retained for a prescribed period after the agreement ends. Enquiry information that does not lead to an application is deleted within 12 months.
7. How we protect it
We apply reasonable technical and organisational safeguards to protect your information against loss, unauthorised access, and misuse, including secure storage, access controls, and staff confidentiality obligations.
8. Your rights
Under POPIA you have the right to: access the personal information we hold about you; request correction or deletion of inaccurate or unlawfully held information; object to processing; withdraw consent; and lodge a complaint with the Information Regulator of South Africa (www.inforegulator.org.za). To exercise any of these rights, contact us at info@olloonarisefs.co.za or 063 930 2473.
9. Cookies and analytics
This website does not use tracking cookies. If we introduce analytics or marketing cookies in future, this policy will be updated and your consent requested where required.
10. Contact us
Information Officer: Olona Stengile · info@olloonarisefs.co.za · 063 930 2473 · 4698 Lizette Street, Phomolong Section, Tembisa, Gauteng, 1632